Legal Information
THESE TERMS AND CONDITIONS (the “Terms and Conditions” or “Agreement”) set forth the terms under which FlairTax (“the Company,” “we,” or “us”) will provide services to you, the Customer (“Customer,” “you,” or “your”) related to our website (the “Site”). All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of assisting the Customer in the most appropriate manner for the express purpose of meeting the Customer’s needs in respect of the Company’s stated services/products, in accordance with and subject to prevailing US law.By creating an account and using our Site, you confirm that you have read and unreservedly accept this Agreement. If you do not accept these Terms and Conditions in their entirety, you must not access or use the Site.We reserve the right to limit or terminate any of our Services, remove content, or take technical or legal steps against users who violate these Terms and Conditions or applicable laws. Any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities.If you discover or suspect any violation of these terms, please report it by emailing
refund@flairtax.com.
Privacy and Data Handling
We take your privacy seriously. We will not sell, share, or rent your personal information to third parties. Any emails sent by FlairTax will only be in connection with our services or products.FlairTax ensures that all Customer information is held as private and confidential. Information collected for tax return filing services may be used for internal auditing purposes and provided to the relevant US tax authorities for external auditing purposes.
Service Availability
Access to this Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We are not liable if the Site is unavailable for any reason at any time or for any period.
Our Guarantee
We guarantee to refund the maximum refundable amount for our Customers based on the information and documentation received, in line with US tax law. The final decision regarding the value of any refund is determined by the relevant tax authority, not FlairTax.
Responsibilities and Liabilities
FlairTax is not responsible for the tax refund where:The information provided by the Customer is false, incorrect, insufficient, inaccurate, or misleading.The Customer has already applied for a refund directly or through another party.The Customer has already received a tax refund.The Customer owes money to the tax authority.The tax authority has different information on its system than that provided by the Customer.The tax authority determines the Customer is not due a refund.The Customer is responsible for:Providing accurate and complete information and documents.Informing FlairTax of any changes to contact details or banking information.Monitoring and securing their account credentials.FlairTax has no obligation to confirm the authenticity of any documents provided by the Customer.
Our Fees
You agree to pay all fees incurred in connection with your use of our services. FlairTax reserves the right to change its fee structure or add new fees as necessary. Failure to pay will result in restricted access to services or incomplete processing of your tax return.
Bank Charges
FlairTax is not responsible for any fees charged by the Customer’s bank, correspondent bank, or currency exchange rates during fund transfers. We will notify you when a choice of payment options is available.
Tax Refund Process
FlairTax will assist in organizing and preparing your tax refund in an efficient manner, subject to the timely provision of required documents by the Customer. However, we are not responsible for delays caused by the tax authority’s processing.
FlairTax Free Calculator
The FlairTax Free Calculator is an estimation tool designed to provide an indicative tax refund amount based on the information inputted by the Customer. The final refund amount will depend on the documents submitted and the decision of the relevant US tax authority.
Cancellation Policy
To cancel your application, notify us via email at
refund@flairtax.com. Cancellation is free if the tax return has not been filed or processed. If processing has begun, a $40 administrative fee may apply.
Links from this Website
We are not responsible for the content or privacy practices of third-party websites linked from our Site. Please review their policies before sharing personal information.
Power of Attorney
By using our services, you authorize FlairTax to organize, prepare, and submit tax returns and represent you before the relevant tax authorities. You agree not to engage third parties for similar services during this process.
Communication
All official communication will be sent to the email address provided during registration. It is the Customer’s responsibility to ensure their inbox is accessible and regularly checked. For inquiries, email us at
refund@flairtax.com.
Questions
For questions regarding these Terms and Conditions, email us at
refund@flairtax.com.